Total quality management
Besterfield, Dale H.
Total quality management - 5th ed. - Noida: Pearson India Education Services, 2019. - xxii, 622 p.
9789353066314
Quality management
Leadership
Customer satisfaction
658.4013 BES
Total quality management - 5th ed. - Noida: Pearson India Education Services, 2019. - xxii, 622 p.
9789353066314
Quality management
Leadership
Customer satisfaction
658.4013 BES