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Rapid techniques for mapping experiences

Kalbach, Jim

Rapid techniques for mapping experiences - Mumbai: Shroff Publishers & Distributors Pvt. Ltd., 2019. Beijing: O'Reilly, 2019. - iii, 40 p.

ISBN: 9789352138401

Subjects--Topical Terms:
Customer relations
Consumer satisfaction
Mapping experiences

Dewey Class. No.: 658.812 KAL

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