Service management : operations, strategy, information technology
Fitzsimmons, James A.
Service management : operations, strategy, information technology - 7th ed. - Chennai: McGraw Hill Education India Pvt. Ltd., 2014. - xviii, 541 p. - The McGraw-Hill / Irwin Series Operations and Decision Sciences .
9789339204471 9339204476
Service operations
Service supply relationships
658.4 FIT
Service management : operations, strategy, information technology - 7th ed. - Chennai: McGraw Hill Education India Pvt. Ltd., 2014. - xviii, 541 p. - The McGraw-Hill / Irwin Series Operations and Decision Sciences .
9789339204471 9339204476
Service operations
Service supply relationships
658.4 FIT
