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Difficult conversations : craft a clear message manage emotions focus on a solution

Difficult conversations : craft a clear message manage emotions focus on a solution - Boston: Harvard Business Review Press, 2016. - ix, 110 p. - 20 Minute Manager Series .

ISBN: 9781633690783

Subjects--Topical Terms:
Conversation
Effective communication
Focus on solution

Dewey Class. No.: 658.45 HAR

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