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Services marketing : (Record no. 3501)

MARC details
000 -LEADER
fixed length control field	00611nam a2200217Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	221011s9999 xx 000 0 und d
020 ## - ISBN
International Standard Book Number	9781259026812
020 ## - ISBN
International Standard Book Number	1259026817
040 ## - CATALOGING SOURCE
Original cataloging agency	Presidency University Library
082 ## - DDC NUMBER
Classification number	658.8 ZEI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Zeithaml, Valarie A.
245 #0 - TITLE STATEMENT
Title	Services marketing :
Sub Title	integrating customer focus across the firm
250 ## - EDITION STATEMENT
Edition statement	6th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New Delhi:
Name of publisher, distributor, etc	McGraw Hill Education (India) Private Limited,
Date of publication, distribution, etc	2016.
300 ## - PHYSICAL DESCRIPTION
Pages	xxxi, 711 p.
650 ## - Subject
Subject	<a href="Service marketing">Service marketing</a>
700 ## - Added Entry Personal Name
Added Entry Personal Name	Bitner, Mary Jo
700 ## - Added Entry Personal Name
Added Entry Personal Name	Gremler, Dwayne D.
700 ## - Added Entry Personal Name
Added Entry Personal Name	Pandit, Ajay
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Book

Holdings
Withdrawn status	Koha collection	Location (home branch)	Sublocation or collection (holding branch)	Shelving location	Date acquired	Source of acquisition	Inventory number	Koha issues (times borrowed)	Koha full call number	Barcode (Accession No.)	Koha date last seen	Koha date last borrowed	Cost, replacement price	Price effective from	Koha item type	Koha renewals
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-07-28	ACM Trading, Bengaluru on 24/06/2017	ACM\PUNI\2017-18\00024	2	658.8 ZEI	11103	2021-09-13	2021-09-13	750.00	2021-09-03	Management Books
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-07-28	ACM Trading, Bengaluru on 24/06/2017	ACM\PUNI\2017-18\00024	8	658.8 ZEI	11104	2023-02-06	2022-11-07	750.00	2021-09-03	Management Books	1
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-07-28	ACM Trading, Bengaluru on 24/06/2017	ACM\PUNI\2017-18\00024	5	658.8 ZEI	11105	2023-10-28	2023-09-30	750.00	2021-09-03	Management Books	2
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-07-28	ACM Trading, Bengaluru on 24/06/2017	ACM\PUNI\2017-18\00024	3	658.8 ZEI	11106	2021-09-15	2021-09-15	750.00	2021-09-03	Management Books
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-07-28	ACM Trading, Bengaluru on 24/06/2017	ACM\PUNI\2017-18\00024	3	658.8 ZEI	11107	2021-09-20	2021-09-20	750.00	2021-09-03	Management Books
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-08-28	ACM Trading, Bengaluru on 23/08/2017	ACM/PUNI/2017-18/00058	2	658.8 ZEI	11875	2021-09-13	2021-09-13	775.00	2021-09-03	Management Books
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-08-28	ACM Trading, Bengaluru on 23/08/2017	ACM/PUNI/2017-18/00058	3	658.8 ZEI	11876	2021-11-29	2021-10-20	775.00	2021-09-03	Management Books
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-08-28	ACM Trading, Bengaluru on 23/08/2017	ACM/PUNI/2017-18/00058	1	658.8 ZEI	11877	2021-09-13	2021-09-13	775.00	2021-09-03	Management Books
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-08-28	ACM Trading, Bengaluru on 23/08/2017	ACM/PUNI/2017-18/00058	4	658.8 ZEI	11878	2022-04-20	2022-04-06	775.00	2021-09-03	Management Books	1
0 \| 0	Non-Fiction	Presidency University Library	Presidency University Library	Management	2017-08-28	ACM Trading, Bengaluru on 23/08/2017	ACM/PUNI/2017-18/00058	2	658.8 ZEI	11879	2021-09-13	2021-09-13	775.00	2021-09-03	Management Books
0	Non-Fiction	Presidency University Library	Presidency University Library		2021-09-11			1	658.8 ZEI	D95	2023-11-25	2023-10-28		2021-09-11	Donated Books