Uncommon service : (Record no. 52441)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00556nam a2200181Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240522s9999 xx 000 0 und d |
| 020 ## - ISBN | |
| International Standard Book Number | 9781422133316 |
| 082 ## - DDC NUMBER | |
| Classification number | 658.812 FRE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Frei, Frances |
| 245 #0 - TITLE STATEMENT | |
| Title | Uncommon service : |
| Sub Title | how to win by putting customers at the core of your business |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Boston, Massachusetts: |
| Name of publisher, distributor, etc | Harvard Business Review Press, |
| Date of publication, distribution, etc | 2012. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pages | x, 247 p. |
| 650 ## - Subject | |
| Subject | <a href="Business and Management">Business and Management</a> |
| 650 ## - Subject | |
| Subject | <a href="Customer relations">Customer relations</a> |
| 650 ## - Subject | |
| Subject | <a href="Customer services">Customer services</a> |
| 700 ## - Added Entry Personal Name | |
| Added Entry Personal Name | Morriss, Anne |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Management Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Inventory number | Koha issues (times borrowed) | Koha full call number | Barcode (Accession No.) | Koha date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0 | Presidency University Library | Presidency University Library | Management | 2024-05-10 | KL Book House, Bangalore on 04/05/2024 | 1523.39 | KLBH/50/2024-25 | 658.812 FRE | 60297 | 2024-05-22 | 1799.00 | 2024-05-22 | Management Books |
