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Mapping experiences : a complete guide to customer alignment through journeys, blueprints, and diagrams

By: Kalbach, JimMaterial type: Text

TextPublication details: Mumbai: Shroff Publishers & Distributors Pvt. Ltd., 2021; Beijing: O'Reilly, 2021Edition: 2nd edDescription: xxv, 408 pISBN: 9789385889592Subject(s): Consumer satisfaction | Organizational effectiveness | MappingDDC classification: 658.812 KAL

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Materials specified	Status	Date due	Barcode
Management Books	Presidency University Library	Non-Fiction	Management	658.812 KAL (Browse shelf(Opens below))		Available		37756

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