Little book of big customer satisfaction measurement
Material type: TextPublication details: New Delhi: Sage publications India Pvt. Ltd, 2012Description: xvi, 164 pISBN: 9788132109785Subject(s): Consumer Behavior | Consumer satisfaction | Satisfaction measurementDDC classification: 658.812 RAOItem type | Current library | Shelving location | Call number | Materials specified | Status | Date due | Barcode |
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Management Books | Presidency University Library | Management | 658.812 RAO (Browse shelf(Opens below)) | Available | 43308 |
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658.812 PEE Customer relationship management | 658.812 PEE Customer relationship management | 658.812 RAI Customer loyalty : concept, context and character | 658.812 RAO Little book of big customer satisfaction measurement | 658.812 SHA Customer relationship management : a strategic perspective | 658.812 SHA Customer relationship management : a strategic perspective | 658.812 SHA Customer relationship management : a strategic perspective |
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