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Service operations management : improving service delivery

By: Johnston, RobertContributor(s): Clark, Graham | Shulver, MichaelMaterial type: Text

TextPublication details: Noida: Pearson India Education Services, 2018Edition: 4th edDescription: xxii, 462 pISBN: 9789386873309Subject(s): Building service organization | Customer experience | Service deliveryDDC classification: 658.812 JOH

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Status	Barcode
Donated Books	School of Management		Management	658.812 JOH (Browse shelf(Opens below))	Available	D852
Donated Books	School of Management		Management	658.812 JOH (Browse shelf(Opens below))	Available	D898
Donated Books	School of Management		Management	658.812 JOH (Browse shelf(Opens below))	Available	D899
Donated Books	School of Management		Management	658.812 JOH (Browse shelf(Opens below))	Available	D830
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Access Restricted	38241
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Available	34831
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Available	34832
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Available	34833
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Access Restricted	25909
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Access Restricted	25910
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Available	25911
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Access Restricted	25912
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Access Restricted	25913
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Available	25914
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Access Restricted	25915
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Access Restricted	34304
Management Books	Presidency University Library	Non-Fiction	Management	658.812 JOH (Browse shelf(Opens below))	Access Restricted	34305

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