Customer relationship management : the bottom line to optimizing your ROI

By: Anton, JonContributor(s): Petouhoff, Natalie L | Kalia, ShaliniMaterial type: TextTextSeries: Neteffect SeriesPublication details: Noida: Pearson India Education Services, 2013Edition: 2nd edDescription: xvi, 263 pISBN: 9788131791530Subject(s): Customer relationship management | CRM | Customer service measurementDDC classification: 658.812 ANT
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Item type Current library Collection Shelving location Call number Materials specified Status Date due Barcode
Management Books Presidency University Library
Non-Fiction Management 658.812 ANT (Browse shelf(Opens below)) Available 17972
Management Books Presidency University Library
Non-Fiction Management 658.812 ANT (Browse shelf(Opens below)) Available 3838

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