TY  - BOOK
AU  - Stickdorn, Marc
AU  - Hormess, Markus
AU  - Lawrence, Adam
AU  - Schneider, Jakob
TI  - This is service design methods: a companion to this is service design doing
SN  - 9789352137565
U1  - 658 STI 
PY  - 2018///
CY  - Mumbai
PB  - Shroff Publishers and Distributors
KW  - Service Design
KW  - Service Design - ideation methods
KW  - Service Design - prototyping methods
ER  -