TY - BOOK AU - Lowdermilk, Travis AU - Hammontree, Monty TI - Customer-driven culture: a Microsoft story = six proven strategies to hack your culture and develop learning-focused organization SN - 9789352139750 U1 - 658.812 LOW PY - 2020/// CY - Mumbai PB - Shroff Publishers & Distributors Pvt. Ltd. KW - Customer relations KW - Consumer satisfaction KW - Building leaders ER -