TY  - BOOK
AU  - John, Paul
AU  - Balasubramanian, P.
TI  - Total quality management in Indian University Libraries
SN  - 9788180942655
U1  - 025.1 JOH 
PY  - 2017///
CY  - Chennai
PB  - MJP Publishers
KW  - TQM
KW  - University libraries
ER  -