TY  - BOOK
AU  - Mitra, Indranil
AU  - Hay, Julie
AU  - 
TI  - Winning hearts and minds
SN  - 9789386602008
U1  - 616.89 MIT 
PY  - 2017///
CY  - New Delhi
PB  - Sage publications India Pvt. Ltd.
KW  - Business and Management
KW  - Human Resource Management
KW  - Transactional analysis
ER  -