TY  - BOOK
AU  - Jandt, Fred E.
TI  - Conflict and communication
SN  - 9781506308272
U1  - 658.4052 JAN 
PY  - 2017///
CY  - London
PB  - Sage Publications Ltd.
KW  - Conflict management - study and teaching
KW  - Mediation skills
KW  - Negotiation in business
ER  -