TY  - BOOK
AU  - Scannell, Edward E.
AU  - Rickenbacher, Colleen A.
TI  - Big book of people skills games
SN  - 9780071071000
U1  - 658.4 SCA 
PY  - 2011///
CY  - New Delhi
PB  - Tata McGraw Hill Education Pvt. Ltd.
KW  - Management games
KW  - Interpersonal relations
KW  - Customer relations
ER  -