TY  - BOOK
AU  - Albeanu, Mircea
AU  - Hunter, Ian
AU  - Hunter, Ian
AU  - Radford, Jo
TI  - Six sigma in HR transformation
SN  - 9780367376338
U1  - 658.3 ALB 
PY  - 2019///
CY  - London
PB  - Routledge Taylor & Francis Group
KW  - Consumer satisfaction--Statistical methods
KW  - Service industries--Quality control
KW  - Six sigma (Quality control standard)
ER  -