TY  - BOOK
AU  - Clayton, Christensen M. 
TI  - innovator's dilemma: when new technologies cause great firms to fail
SN  - 9781422196021
U1  - 658.4063 CLA 
PY  - 2000///
CY  - Boston
PB  - Harvard Business Review Press
KW  - Creative ability
KW  - Customer services
KW  - Success in business
ER  -