TY  - BOOK
AU  - Mertic, john
TI  - Building on sugar CRM: creating applications the easy way
SN  - 9789350234525
U1  - 006.7 MER 
PY  - 2011///
CY  - Sebastopol, USA
PB  - O’Reilly Media
KW  - Business software
KW  - Customer relationship management
KW  - Programming
ER  -