TY  - BOOK
AU  - Schiesser,Rich 
TI  - It systems management: : designing, implementing, and managing worldclass infrastructures
SN  - 9789332550193
U1  - 004.068 SCH 
PY  - 2015///
CY  - Noida
PB  - Pearson India Education Services
KW  -  Configuration & Automation
KW  - Incident & Change Management
KW  - Infrastructure Monitoring
ER  -