TY  - BOOK
AU  - Evans, James R.
AU  - Lidsay, William M.
TI  - Managing for quality and performance excellence
SN  - 9788131500668
U1  - 658.4013 EVA 
PY  - 2014///
CY  - New Delhi
PB  - Cengage Learning India Pvt. Ltd.
KW  - Quality assurance
KW  - Quality control
KW  - Quality management
ER  -