TY  - BOOK
AU  - Gallo, Amy
TI  - HBR guide to dealing with conflict: assess the situation manage your emotions move on
SN  - 9781633692152
U1  - 658.4053 GAL 
PY  - 2017///
CY  - Boston
PB  - Harvard Business Review Press
KW  - Conflict management
KW  - Work environment
KW  - Maintaining relationships
ER  -