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		Total quality management by Besterfiled, Dale H \| Besterfield-Michna, Carol \| Besterfield, Glen H \| Besterfield-Sacre, Mary \| Hemant Urdhwareshe \| Rashmi Urdhwareshe. Edition: 4th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services, 2016Availability: Items available for loan: Presidency University Library (10) . Location(s): Management Call number: 658.4013 BES. Place hold Log in to add tags Add to cart (remove)
		Total quality management by Besterfield, Dale H \| Besterfield-Michna, Carol \| Besterfield, Glen H \| Besterfield-Sacre, Mary \| Hemant Urdhwareshe \| Rashmi Urdhwareshe. Edition: 5th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services, 2019Availability: Items available for loan: Presidency University Library (6) . Location(s): Management Call number: 658.4013 BES. Place hold Log in to add tags Add to cart (remove)
		Customer relationship management : integrating marketing strategy and information technology by Zikmund, William G \| Gilbert, Faye W \| Mcleod, JR., Raymond. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Wiley India Pvt. Ltd., 2018Availability: Items available for loan: Presidency University Library (5) . Location(s): Management Call number: 658 ZIK. Place hold Log in to add tags Add to cart (remove)
		No cover image available No cover image available Implication of electronic banking and customer satisfaction in canara banks of Bangalore rural district by Lakshmipathi K N \| Chandniwala, Vinay Joshi [CON]. Material type: Text; Format: print ; Literary form: Not fiction Language: en Publication details: Bengaluru : Presidency University, 2024Online access: Click here to access online Availability: Items available for reference: Presidency University Library Hardcopy - Reference only (1) . Location(s): Call number: 380 LAK. Log in to add tags Add to cart (remove)

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