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		Service management : operations, strategy, information technology by Fitzsimmons, James A \| Fitzsimmons, Mona J. Series: The McGraw-Hill / Irwin Series Operations and Decision SciencesEdition: 7th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chennai: McGraw Hill Education India Pvt. Ltd., 2014Availability: Items available for loan: Presidency University Library (5) . Location(s): Management Call number: 658.4 FIT. Place hold Log in to add tags Add to cart (remove)
		Successful service operations management by Metters, Richard \| King-Metters, Kathryn \| Pullman, Madeleine \| Walton, Steven. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Cengage Learning India Pvt. Ltd., 2017Availability: Items available for loan: Presidency University Library (5) . Not available: Checked out (1). Location(s): Management Call number: 658.812 MET. Place hold Log in to add tags Add to cart (remove)
		Managing service operations : design and implementation by Hollins, Bill \| Shinkins, Sadie. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Sage Publications Ltd., 2010Availability: Items available for loan: Presidency University Library (4) . Location(s): Management Call number: 658 HOL. Place hold Log in to add tags Add to cart (remove)

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