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		Crucial accountability : tools for resolving violated expectations, broken commitments and bad behavior by Patterson, Kerry \| Grenny, Joseph \| Maxfield, David \| McMillan, Ron \| Switzler, AI. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: McGraw Hill Education, 2013Availability: Items available for loan: Presidency University Library (2) . Location(s): Law Call number: 303.69 PAT. Place hold Log in to add tags Add to cart (remove)
		Crucial conversations : tools for talking when stakes are high by Patterson, Kerry \| Grenny, Joseph \| McMillan, Ron \| Switzler, AI. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: McGraw Hill Education India Pvt. Ltd., 2015Availability: Items available for loan: Presidency University Library (1) . Location(s): Humanities Call number: 153.6 PAT. Place hold Log in to add tags Add to cart (remove)

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