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Service management : operations, strategy, information technology

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Series: The McGraw-Hill / Irwin Series Operations and Decision SciencesEdition: 7th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Chennai: McGraw Hill Education India Pvt. Ltd., 2014Availability: Items available for loan: Presidency University Library (5) . Location(s): Management Call number: 658.4 FIT.

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Service management

by Fitzsimmons, James A | Bordoloi, Sanjeev K | Fitzsimmons, Mona J.

Edition: 8th ed.Material type: Text Text Publication details: Chennai : Mcgrawhill, 2022Availability: Items available for loan: Presidency University Library (7) . Location(s): Management Call number: 658 FIT.

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