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Business market management (B2B) : understanding, creating, and delivering value

by Anderson, James C | Narus, James A | Narayandas, Das | Seshadri, D. V. R.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Dorling Kindersley (India) Pvt. Ltd, 2011Availability: Items available for loan: Presidency University Library (5) . Location(s): Management Call number: 658.8 AND.

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Customer relationship management

by Erickson, Thomas.

Material type: Text Text Publication details: New Delhi : Global vision publishing house, 2018Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.812 ERI.

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