Results
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Experience economy by Pine, B. Joseph | Gilmore, James H. Material type:  Text; Format:
print
; Literary form:
Not fiction
Publication details: Bostan: Harvard Business Review Press, 2011Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.56 PIN.
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E-service : new directions in theory and practice by Rust, Roland T [Editor] | Kannan, P. K [Editor]. Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: London: Routledge Taylor & Francis Group, 2015Availability: Items available for loan: Presidency University Library (4) . Location(s): Management Call number: 658.84 RUS.
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Salesforce service cloud for dummies by Paz, Jon | Kelley, TJ. Material type: Text Publication details: New Delhi: Wiley India Pvt. Ltd., 2015Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.812 PAZ.
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Customer experience for dummies by Barnes, Roy | Keller, Bob. Material type: Text Publication details: New Delhi Wiley 2019Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.812 BAR.
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This is service design doing : applying service design thinking in the real world by Stickdorn, Marc [Editor] | Hormess, Markus [Editor] | Lawrence, Adam [Editor] | Schneider, Jakob [Editor]. Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Mumbai: Shroff Publishers and Distributors, 2019Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658 STI.
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Sage encyclopedia of quality and the service economy - Vol. 1-2 by Dahlgaard-Park, Su Mi [Editor]. Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Thousand Oaks, California: SAGE Publications, Inc, 2015Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.4 DAH.
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Customer service and tech support : a career guide by Marsh,Regina. Material type: Text Publication details: New Yark: Larsen and Keller, 2023Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.812 MAR.
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Customer service : skills for success by Lucas, Robert W. Edition: 5th ed.Material type: Text; Format:
print
Publication details: New Y : McGraw-Hill, 2009Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.812 LUC.
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