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Service management

by Fitzsimmons, James A | Bordoloi, Sanjeev K | Fitzsimmons, Mona J.

Edition: 8th ed.Material type: Text Text Publication details: Chennai : Mcgrawhill, 2022Availability: Items available for loan: Presidency University Library (7) . Location(s): Management Call number: 658 FIT.

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Successful service operations management

by Metters, Richard | King-Metters, Kathryn | Pullman, Madeleine | Walton, Steven.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Cengage Learning India Pvt. Ltd., 2017Availability: Items available for loan: Presidency University Library (5) . Not available: Checked out (1). Location(s): Management Call number: 658.812 MET.

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Marketing and services management

by Rao, Sunil B | Shashikiran, L | Kumar, D. N | Khizerulla, Mohammad.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Himalaya Publishing House, 2018Availability: Items available for loan: Presidency University Library (5) . Location(s): Management Call number: 658.4 RAO.

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Food and beverage : operations to management

by Bansal, Tarun K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Dreamtech Press, 2019Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 647.95068 BAN.

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Service management

by Dutta, Bholanath | Rose Kavitha, B.

Material type: Text Text Publication details: New Delhi: ; New Delhi: ; New Delhi: ; Dreamtech Press, ; I.K. International Pvt. Ltd., ; Wiley, ; 2019; 2019; 2019Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.4 DUT.

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Beverage manager's guide to wines, beers, and spirits

by Laloganes, John Peter | Schmid, Albert W A.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services Pvt.Ltd, 2022Availability: Items available for loan: Presidency University Library (1) . Location(s): Humanities Call number: 663.1 LAL.

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Customer service and banking codes and standards

by Indian Institute of Banking & Finance [Corporate Author].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Taxmann Publications (P.) Ltd., 2017Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.812 IIB.

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Marketing and services management

by Margaret, Sheela.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Bangalore: MPP House, 2021Availability: Items available for loan: Presidency University Library (1) . Location(s): Humanities Call number: 658.4 MAR.

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