000 00522nam a2200181Ia 4500
008 221011s9999 xx 000 0 und d
020 _a9788132106357
040 _aPUL
082 _a658.812 BIJ
100 _aBijapurkar, Rama
245 0 _aCustomer in the boardroom? :
_bcrafting customer-based business strategy
260 _aNew Delhi:
_bSage Response,
_c2012.
300 _axxii, 232 p.
650 _aCustomer relations - management
650 _aBusiness strategy
650 _aStrategic planning
942 _cBK
999 _c12038
_d12038