000			00668nam a2200217Ia 4500
008			221011s9999 xx 000 0 und d
020			_a9789352137565
040			_aPUL
082			_a658 STI
100			_aStickdorn, Marc _eEDI
245		0	_aThis is service design methods : _ba companion to this is service design doing
260			_aMumbai: _bShroff Publishers and Distributors, _c2018.
300			_a233 p.
650			_aService Design
650			_aService Design - ideation methods
650			_aService Design - prototyping methods
700			_aHormess, Markus _eEDI
700			_aLawrence, Adam _eEDI
700			_aSchneider, Jakob _eEDI
942			_cBK
999			_c17637 _d17637