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| 008 | 250904s9999 xx 000 0 und d | ||
| 020 | _a9789351100317 | ||
| 082 | _a005.74 VAU | ||
| 100 | _aVaughan, Stafford | ||
| 245 | 0 | _aPractical zendesk administration | |
| 260 |
_aSebastopol: _bO'Reilly Media, _c2013 |
||
| 300 | _axviii, 166 p. | ||
| 650 | _aCustomer relations - Management information systems | ||
| 650 | _aCustomer services — Computer software | ||
| 650 | _aZendesk -Administration | ||
| 942 | _cBK | ||
| 999 |
_c54148 _d54148 |
||