| 000 | 00607nam a2200229Ia 4500 | ||
|---|---|---|---|
| 005 | 20250904160107.0 | ||
| 008 | 250904s9999 xx 000 0 und d | ||
| 020 | _a9781032811628 | ||
| 082 | _a658.812 FRA | ||
| 100 | _aFrancis,Buttle | ||
| 245 | 0 |
_aCustomer relation management _bcocepts,applications and technologies |
|
| 250 | _a5th ed. | ||
| 260 |
_aLondon: _bRoutledge, _c2024 |
||
| 300 | _axxv,345 p. | ||
| 650 | _aCRM Basics | ||
| 650 | _aCustomer Engagement | ||
| 650 | _aTools & Software | ||
| 700 |
_aPrior,Daniel D _eCON |
||
| 942 | _cBK | ||
| 999 |
_c54513 _d54513 |
||