| 000 | 00582nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 221011s9999 xx 000 0 und d | ||
| 020 | _a9781633690783 | ||
| 040 | _aPUL | ||
| 082 | _a658.45 HAR | ||
| 110 |
_aHarvard Business Review _eCAU |
||
| 245 | 0 |
_aDifficult conversations : _bcraft a clear message manage emotions focus on a solution |
|
| 260 |
_aBoston: _bHarvard Business Review Press, _c2016. |
||
| 300 | _aix, 110 p. | ||
| 440 | _a20 Minute Manager Series | ||
| 650 | _aConversation | ||
| 650 | _aEffective communication | ||
| 650 | _aFocus on solution | ||
| 942 | _cBK | ||
| 999 |
_c9456 _d9456 |
||