Total quality management
Besterfiled, Dale H.
Total quality management - 4th ed. - Noida: Pearson India Education Services, 2016. - xxv, 595 p.
9789332534452
Quality management
Leadership
Customer satisfaction
658.4013 BES
Total quality management - 4th ed. - Noida: Pearson India Education Services, 2016. - xxv, 595 p.
9789332534452
Quality management
Leadership
Customer satisfaction
658.4013 BES