Six sigma in HR transformation : achieving excellence in service delivery

By: Albeanu, MirceaContributor(s): Hunter, Ian | Hunter, Ian [Series Editor] | Radford, JoMaterial type: TextTextSeries: Gower HR Transformation SeriesPublication details: London: Routledge Taylor & Francis Group, 2019Description: ix, 128 pISBN: 9780367376338Subject(s): Consumer satisfaction--Statistical methods | Service industries--Quality control | Six sigma (Quality control standard)DDC classification: 658.3 ALB
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Management Books Presidency University Library
Management 658.3 ALB (Browse shelf(Opens below)) Available 46821

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