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Customer relationship management : the bottom line to optimizing your ROI

TextSeries: Neteffect SeriesPublication details: Noida: Pearson India Education Services, 2013Edition: 2nd edDescription: xvi, 263 pISBN: 9788131791530Subject(s): Customer relationship management | CRM | Customer service measurementDDC classification: 658.812 ANT

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Materials specified	Status	Date due	Barcode
Management Books	Presidency University Library	Non-Fiction	Management	658.812 ANT (Browse shelf(Opens below))		Available		17972
Management Books	Presidency University Library	Non-Fiction	Management	658.812 ANT (Browse shelf(Opens below))		Available		3838

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Previous	658.810954 VEN Sales and distribution management : an Indian perspective	658.810954 VEN Sales and distribution management : an Indian perspective	658.810954 VEN Sales and distribution management : an Indian perspective	658.812 ANT Customer relationship management : the bottom line to optimizing your ROI	658.812 ANT Customer relationship management : the bottom line to optimizing your ROI	658.812 BAR Customer experience for dummies	658.812 BIJ Customer in the boardroom? : crafting customer-based business strategy	Next

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