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Total quality management

by Besterfiled, Dale H | Besterfield-Michna, Carol | Besterfield, Glen H | Besterfield-Sacre, Mary | Hemant Urdhwareshe | Rashmi Urdhwareshe.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services, 2016Availability: Items available for loan: Presidency University Library (10) . Location(s): Management Call number: 658.4013 BES.

Total quality management

by Besterfield, Dale H | Besterfield-Michna, Carol | Besterfield, Glen H | Besterfield-Sacre, Mary | Hemant Urdhwareshe | Rashmi Urdhwareshe.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services, 2019Availability: Items available for loan: Presidency University Library (6) . Location(s): Management Call number: 658.4013 BES.

How to enjoy your life and your job

by Carnegie, Dale.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Rupa Publications India Pvt. Ltd., 2016Availability: Items available for loan: Presidency University Library (1) . Location(s): Humanities Call number: 158.1 CAR.

Customer relationship management : integrating marketing strategy and information technology

by Zikmund, William G | Gilbert, Faye W | Mcleod, JR., Raymond.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Wiley India Pvt. Ltd., 2018Availability: Items available for loan: Presidency University Library (5) . Location(s): Management Call number: 658 ZIK.

Rapid techniques for mapping experiences

by Kalbach, Jim.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Mumbai: Shroff Publishers & Distributors Pvt. Ltd., 2019; Beijing: O'Reilly, 2019Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.812 KAL.

Customer-driven culture : a Microsoft story = six proven strategies to hack your culture and develop learning-focused organization

by Lowdermilk, Travis | Hammontree, Monty.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Mumbai: Shroff Publishers & Distributors Pvt. Ltd., 2020; Beijing: O'Reilly, 2020Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.812 LOW.

Mapping experiences : a complete guide to customer alignment through journeys, blueprints, and diagrams

by Kalbach, Jim.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Mumbai: Shroff Publishers & Distributors Pvt. Ltd., 2021; Beijing: O'Reilly, 2021Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.812 KAL.

Work sucks! or do you?

by Chaturvedi, Anshul.

Material type: Text Text Publication details: New Delhi: Sage Response, 2015Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 650.1 CHA.

Happiness at work : mindfulness, analysis and well-being

by Anand, R | Siddiqui, S. Y | [Forwarder].

Material type: Text Text Publication details: New Delhi: Sage publications India Pvt. Ltd., 2018Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 650.1 ANA.

Little book of big customer satisfaction measurement

by Rao, Ajit | Subhash Chandra.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: Sage publications India Pvt. Ltd, 2012Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.812 RAO.

Six sigma in HR transformation : achieving excellence in service delivery

by Albeanu, Mircea | Hunter, Ian | Hunter, Ian [Series Editor] | Radford, Jo.

Series: Gower HR Transformation SeriesMaterial type: Text Text Publication details: London: Routledge Taylor & Francis Group, 2019Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.3 ALB.

Physical education and psychological well-being

by Christensen, Bronson [Editor].

Material type: Text Text Publication details: New York : Callisto Reference., 2023Availability: Items available for loan: Presidency University Library (2) . Location(s): Humanities Call number: 796 CHR.

Psychology in physical education and sport

by Pierre, Rontay.

Material type: Text Text Publication details: London: Ed Tech Press, 2019Availability: Items available for loan: Presidency University Library (2) . Location(s): Humanities Call number: 796 PIE.

Physiology of sports and exercise

by Lott, Bev | Fraser, Blair.

Material type: Text Text Publication details: London: Ed Tech Press, 2019Availability: Items available for loan: Presidency University Library (2) . Location(s): Humanities Call number: 796 LOT.

Physical education and sports training

by Macias, Glenn.

Material type: Text Text Publication details: London: Ed Tech Press, 2019Availability: Items available for loan: Presidency University Library (2) . Location(s): Humanities Call number: 796 MAC.

Sports and physical education

by Black, Kiran.

Material type: Text Text Publication details: London: Ed Tech Press, 2019Availability: Items available for loan: Presidency University Library (2) . Location(s): Humanities Call number: 796 BLA.

Teachers job satisfaction : their commitment and contribution

by Ganihar, Noorjehan N | Vastrad, Jayashree.

Edition: 2nd ed.Material type: Text Text Publication details: New Delhi: Global Vision Publishing House 2019Availability: Items available for loan: Presidency University Library (2) . Location(s): Humanities Call number: 371.102 GAN.

Rethinking competitive advantage : new rules for the digital age

by Charan, Ram | Willigan, Geri.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London: Random House Business/Penguin Random House, 2021Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.4062 CHA.

Fun formula : how curiosity, risk-taking, and serendipity can revolutionize how you work

by Comm, Joel.

Material type: Text Text; Format: print Publication details: Nashville : Thomas Nelson, 2011Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.312 COM.

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