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Customer relationship management : the bottom line to optimizing your ROI

by Anton, Jon | Petouhoff, Natalie L | Kalia, Shalini.

Series: Neteffect SeriesEdition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services, 2013Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.812 ANT.

Effective teamwork : ten steps for technical professions

by Goetsch, David L | Kalia, Shalini.

Series: Neteffect SeriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services Pvt. Ltd., 2013Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.4022 GOE.

Speaking effectively : achieving excellence in presentations

by Kline, John A | Bhalla, Bhavna.

Series: Neteffect SeriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services, 2013Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 651.73 KLI.

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