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Customer relationship management : the bottom line to optimizing your ROI

by Anton, Jon | Petouhoff, Natalie L | Kalia, Shalini.

Series: Neteffect SeriesEdition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Noida: Pearson India Education Services, 2013Availability: Items available for loan: Presidency University Library (2) . Location(s): Management Call number: 658.812 ANT.

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Customer relationship management : a strategic approach to marketing

by Mukerjee, Kaushik | Sheth, Jagdish N [Forwarder].

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: PHI Learning Pvt. Ltd., 2014Availability: Items available for loan: Presidency University Library (5) . Location(s): Management Call number: 658.812 MUK.

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Selling 101 : what every successful sales professional needs to know

by Ziglar, Zig.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Mumbai: Magna Publishing Co. Ltd., 2003Availability: Items available for loan: Presidency University Library (1) . Location(s): Management Call number: 658.85 ZIG.

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